Cancel an order.

for any reason if you are not satisfied with our product then you needs to inform our customer care department by call or by sending an email to us in case a you need an exchange or return of a product. 

Customer care contact Number : 8888885341   |   E-Mail : exchange@amazzy.com or return@amazzy.com


Returning or Exchanging a product(s).

As of now, we do not have the facility to pick a product from the customer doorstep. so, if you want to exchange or return a product then, you need to send a product to our warehouse, on the address mentioned below,

AMAZZY Products Pvt. Ltd.
Office No.204, Floor No.4, 
Rajvilas Heights, (Above Hotel Varadayini), NDA Road, Bavdhan, 
Pune 411021. 

Against which AMAZZY will add Rs.100 Gift Voucher to your account which you can use leter when you are making any purchase at AMAZZY.



Cancel a part of an order or any single product from an order.

You can cancel or exchange a part of an order or a single product from any order. In this condition you need to inform our customer care department before sending a specific product to our warehouse.



Refund of your cancelled, Returned order/product.

We usually start the refund process on the same working day as the cancellation, and your account/card will be credited in next 7 working days (as AMAZZY uses secure but 3rd party payment gateways such as PayuMoney, CCAvenue etc). In the case of a returned order we start the refund process when a product receives in our warehouse in a conditions specified for returning a product.



Refund of orders placed using Cash On Delivery payment or shipping option.

Unfortunately we cannot Refund Money paid via Cash on Delivery payment or shipping option. Instead, that order or product can be exchange with any another product.



Refund of orders placed using Online payment or shipping option.

All orders placed using online payment such as Credit Card, Debit Card, Online banking are completely refundable. We usually start refund process once we receive a returned product in our warehouse and it takes around 7 working days to reflect in your account.


Conditions of Returning a Product.

1. All returns must be in unused condition with all original tags and packaging intact. 

2. You are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped product(s), we recommend you to do it through a reliable local courier service.

Note: All products purchased from AMAZZY.com, except boxers, Badges, Posters and Mugs, are applicable for return. Customers can return their order within 15 days of the order delivery. Customer will get money refunded to their account once the order receives in our warehouse.


Contact Us for other queries.

in case you have other queries apart from mentioned above then, kindly use following options to get in touch with us.

Address

AMAZZY Products Pvt. Ltd.
Office No.204, Floor No.4, Rajvilas Heights, 
(Above Hotel Varadayini), 
NDA Road, Bavdhan, 
Pune 411021. Maharashtra, india.

Phone

+91-888-888-5341

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